Privacy Policy

Website Terms and Conditions

Effective Date: 12/12/2024

Agreement to Terms

Welcome to Herrman Lumber (“Company,” “we,” “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, www.herrmanlumber.com (the “Site”). By accessing or using the Site, you agree to comply with these Terms. If you do not agree, please do not use our Site.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Site constitutes acceptance of the updated Terms.

Use of the Site

  • You may use this Site for personal and business purposes related to purchasing lumber and building materials.
  • You agree not to use the Site for any illegal, unauthorized, or harmful purposes.
  • You agree not to interfere with or disrupt the functionality of the Site or violate security measures.

Orders

Orders cannot be made online. You must call your salesman or the store at 417-862-2800 to place an order.

Order Cancellation

Non-stock orders, custom or special orders must be paid for in advance.  Some custom or special orders may be non-cancellable or incur restocking fees, depending on source.

Returns / Refunds

Purchases may be returned within 30 days of receipt. The items must be in like new condition. Custom or special-order products may be non-returnable. For questions on returns, call 417-862-2800.

Payment

The following credit cards are accepted online:  Visa, Mastercard, Discover, and American Express

If you have a house charge account with Herrman Lumber Company, online payments can be made if you ask for us to open your account to the Online Store and you establish a password. When paying with credit card, a convenience fee will be charged at the time of payment.

ACH payments are also accepted via payment link sent by Herrman Lumber Company or through the online portal.

Intellectual Property Rights

All content on the Site, including text, graphics, logos, and images, is the property of Herrman Lumber or our licensors and is protected by U.S. intellectual property laws. You may not reproduce, distribute, or modify any content without our express written consent.

Products and Pricing

  • All descriptions, pricing, and availability of products on the Site are subject to change without notice.
  • We make reasonable efforts to ensure accuracy but do not warrant that product descriptions, pricing, or availability are error-free.

Third-Party Links

Our Site may include links to third-party websites for your convenience. We are not responsible for the content or practices of any linked sites.

Disclaimers and Limitation of Liability

  • The Site is provided on an “as is” and “as available” basis. We make no warranties of any kind, express or implied, regarding the Site’s operation or accuracy.
  • To the fullest extent permitted by law, Herrman Lumber will not be liable for any damages, including but not limited to loss of profits, arising from your use of the Site.

Indemnification

You agree to defend, indemnify, and hold Herrman Lumber harmless from any claims, liabilities, or expenses arising from your use of the Site or violation of these Terms.

Governing Law

These Terms are governed by the laws of the State of Missouri, without regard to conflict of law principles.

Contact Information

For questions regarding these Terms, please contact us at:

Herrman Lumber
Address: 1917 State Highway MM, Springfield, MO
Phone: 417-862-2800
Email: marketing@herrmanlumber.com

Privacy Policy

Effective Date: 12/12/2024

Information We Collect

Your privacy is important to Herrman Lumber Company.  You may visit our website anonymously.  At times we collect information from you when you register on the site, place an order, sign up, fill out a form, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in other site features.  When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information.  We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.  Credit card information is processed by a third-party processor. We may also collect personal information that you provide to us when using our Site, including:

  • Contact Information: Name, email address, phone number, and physical address.
  • Transaction Information: Details about your purchases or orders.
  • Website Usage Information: Information such as IP addresses, browser type, and cookies to analyze Site usage.

How We Use Your Information

We use your information to:

  • Fulfill and manage orders and requests.
  • Communicate with you regarding products, services, and promotions.
  • Improve and optimize the Site.
  • Comply with legal obligations.

Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service providers to help us operate our Site and business (e.g., payment processors or delivery services).
  • Legal authorities when required by law or to protect our rights.

Cookies and Tracking Technologies

We may use the information we collect to personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested, to allow us to better service you in responding to your customer service requests, to quickly process your transactions, and to administer a contest, promotion, survey or other site feature. Our Site uses cookies to enhance your user experience. Cookies allow us to recognize your browser, remember preferences, and improve performance. You may adjust your browser settings to reject cookies, though some Site features may not function properly.

Security of Your Information

We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Under applicable laws, you may have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.

To exercise these rights, please contact us at:

Email: marketing@herrmanlumber.com

Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

The privacy policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.  We reserve the right to update or change our policy at any time and the policy should be reviewed periodically.  Your continued use of the service after we post any modifications to the policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the privacy policy.

Contact Us

For questions about this Privacy Policy, please contact us at:

Herrman Lumber
Address: 1917 State Highway MM, Springfield, MO 65802
Phone: 417-862-2800
Email: marketing@herrmanlumber.com